Consumer Protection
Whether a corporate entity or an individual consumer, we offer guidance on product/service compliance with the prerequisites of consumer protection legislation.
From the initial stage of launch and labeling to any promotional activities or potential recall of a product, we ensure a maximum level of regulatory compliance. We also assist end-users with any type of violations of their rights as consumers.
- Assistance to corporations to abide by consumer protection legislation.
- Drafting of warranty texts, product accompanying documentation and notices addressed to consumers.
- Legal review of marketing campaigns for compliance with misleading, deceptive or comparative advertising rules.
- Packaging & labelling issues.
- Issues relating to sales and offers.
- Product safety.
- Consumers’ claims.
- Faulty, fraudulent and mis-sold products and services.